What we mean by 1.2 times value is that if you buy one voucher, costing you £10, when you cash it in it will be worth £12.
The earliest you will be able to cash this voucher in is May. But that may change as the situation continues to worsen. On 19/03, the Prime Minister suggested it would take 12 weeks for us to get past the peak of this virus. We may not see you until late summer. The voucher will, upon advice from my accountant(!), expire 1 year from the date you bought it. If you haven’t used it however, we will exchange it for a new voucher.