Cancellation and early departure

Cancellation

• A minimum of 72 hours (3 days) is required to cancel your pitch and receive a full refund (calculated from 12 noon on the day of arrival)
• Please let us know if you have had a catastrophe which means you cannot take up your booking – we aim to reasonable!
• If you cancel with less than 72 hours notice, we are sorry but we are unable to refund as we are unlikely to be able to resell the pitch
• Please let us know by emailing camping@rosscider.com or calling 07873 217 225

Early departure

• If you are leaving earlier than planned, please let us know by calling 07873 217 225
• We will refund fees except for one night as it is very difficult to resell the pitch at such short notice
• But if you let us know more than 72 hours prior to an early departure, we will refund all unused nights. 72 hours is calculated from 12 noon